Refund policy
REFUND POLICY
Returns & Exchanges
At PeakMotion, we stand behind the quality of our performance gear. If you're not completely satisfied with your purchase, we accept returns within 30 days of delivery for a full refund or exchange.
Eligibility
To be eligible for a return, items must be:
- Unused and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
Return Process
- Contact us at [your email] within 30 days of receiving your order
- We'll provide you with return instructions and a return authorization
- Ship the item back to us using a trackable shipping method
- Once we receive and inspect your return, we'll process your refund within 5-7 business days
Refunds
Refunds will be issued to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.
Exchanges
If you'd like to exchange an item for a different size or color, please contact us and we'll arrange the exchange at no additional cost.
Non-Returnable Items
For hygiene reasons, certain items cannot be returned once opened or used, including:
- Eyewear that has been worn outdoors
- Items marked as final sale
Shipping Costs
- Original shipping costs are non-refundable
- Return shipping costs are the customer's responsibility unless the item is defective or we made an error
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you.
Questions?
Contact us at peakmotionsales@gmail.com and we'll be happy to help.